Privacy Policy

Welcome to Medal and Trophy Factory (“we,” “our,” or “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://medaltrophyfactory.com (the “Website”).

By using our Website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information when you use our Website:

A. Personal Information:

Name
Email address
Phone number
Shipping and billing address
Payment details (processed through secure third-party services)
Company name (if applicable)

B. Non-Personal Information:

Browser type and version
IP address
Device type
Pages visited
Time and date of visit
Referring URL

2. How We Use Your Information

We use your information to:

Process and fulfill orders
Respond to inquiries and customer service requests
Send order confirmations, invoices, and updates
Improve our Website and services
Send marketing and promotional emails (you can opt out anytime)
Detect and prevent fraud or security issues

3. Sharing Your Information

We do not sell your personal information. We may share your data with trusted third parties to:

Process payments (e.g., Razorpay, PayPal)
Ship products (e.g., courier services)
Provide analytics (e.g., Google Analytics)
Manage email marketing (e.g., Mailchimp)

All third parties are required to keep your data confidential and use it only for the purpose we shared it.

4. Data Security

We use industry-standard encryption, firewalls, and secure servers to protect your data. However, no transmission over the internet is 100% secure.

5. Your Rights and Choices

You can:

Request access to the personal data we hold about you
Ask us to correct or delete your data
Opt-out of marketing communications at any time
Disable cookies via your browser settings

To exercise any of these rights, contact us at: [Insert email address]

6. Cookies and Tracking

We use cookies to:

Remember your preferences
Analyze website traffic
Enhance user experience

You can choose to disable cookies in your browser, but it may affect website functionality.

7. Third-Party Links

Our Website may contain links to external sites. We are not responsible for the privacy practices or content of those websites.

8. Children’s Privacy

Our Website is not intended for children under the age of 13. We do not knowingly collect data from anyone under 13 years of age.

9. Changes to This Policy

We may update this Privacy Policy occasionally. We will post the updated version here with the revised “Effective Date.”

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

Medal and Trophy Factory
Email: Medaltrophyfactory@gmail.com
Phone: [Insert phone number]
Website: https://medaltrophyfactory.com